Terms and Conditions


Additional Charge

Value bed fee: USD 100

(All rooms  single or double)


Infants Specifications

Children under 7 years old free (sharing bed with parents)

Children 7 to 15 years pay 50% of the additional fee.

15 year olds and older pay the total additional fee.


Booking conditions

We request payment of the first night to confirm and the balance is due upon arrival or check out.



For cancellation of reservations will be accepted without cost if they are given notice at least 30 days before the date of entry of passengers.

Cancellations later the total reservation is charged.


No show

For reservations of No-Show is considered the payment of 100% of the first night's accommodation.


For existing legislation in our country it is reported that at the time of check-in, our reception will be asked traveler passport and photocopy, in order to support the issuance of the invoice for services rendered.





Camino Ensenada Km 1,5. Ruta 225 - Puerto Varas, Región de Los Lagos - CHILE